FULL-TIME – Seasonal & Year-Round positions available: Office and Operations Coordinator:
Join our team at Tahoe Adventure Company! We are a small, family run guide service seeking a personable Tahoe local with excellent communication and customer service skills, self starter abilities, good sense of humor, good writing skills, and social media knowledge. Individual will work closely with the owners in the Truckee office. Applicant must possess the ability to multi-task and prioritize under pressure.
Key Responsibilities:
~ Answer and manage office phone.
~ Learn TAC offerings to pitch to customers via phone and email.
~ Manage guest bookings including intake, processing payment and sending confirmation and evaluation emails.
~ Work with managers and guides on tour logistics and schedule.
~ Basic social media knowledge
Required Qualifications:
~ Excellent verbal and written communication as well as customer service skills.
~ Basic marketing skills including familiarity with social media platforms.
~ Working knowledge of Google, Microsoft Word and Excel.
~ Ability to work independently and prioritize multiple tasks effectively.
Preferred Qualifications:
~ Knowledge of Lake Tahoe area geography, recreation and conditions.
~ Social media and marketing knowledge.
~ Good sense of humor.
~ Calm under pressure.
Physical Requirements:
~ Assisted lifting and securing of kayaks and SUPs on an occasional basis.
~ Basic preparations for tours and events will require light lifting and moving.
Five days per week including weekends during the high season. 8:30am – 5:30pm (time is flexible in low season). High season is June – October. Both positions will have end of season bonus, have access to pro-deals and all gear. The full-time position has potential for year-round employment with 401K, health stipend, potential advancement, and flexibility in the winter. Submit resume and cover letter with references including your availability May-October to Katie@TahoeAdventureCompany.
