Liberty Utilities has made two new improvements to its website that will benefit customers:
The real-time outage map has been improved to show greater details so customers have more information about both unplanned and planned outages. Specifically, the map will show if a crew has been dispatched or if they are assessing/working on the problem. Customers can also zoom in to see the outage area, including nearby streets; specific addresses affected by an outage are not shown for security reasons but even ski runs show up on this map! Estimated restoration times will be shown, but customers should continually check for updates as information may change based on what our crews discover. Customers can check out this new feature by clicking on the Emergencies & Outages link at www.libertyutilities.com The website is also accessible via portable devices.
Liberty Utilities is committed to the environment and has done a lot in the last several years to reduce their carbon footprint and to help customers do the same. A new webpage puts all this information in one place that customers can easily access by going to the website and clicking on the Clean Energy link at the top of the homepage.
About Liberty Utilities
Liberty Utilities Co. owns and operates regulated water, wastewater, natural gas and electric transmission and distribution utilities in 13 states, delivering responsive and reliable essential services to approximately 800,000 customers across the United States. With a local approach to management, service and support, we deliver efficient, dependable services to meet the needs of our customers. Liberty Utilities provides a superior customer experience through walk-in customer centers, locally focused conservation and energy efficiency initiatives, and programs for businesses and residential customers. We measure our performance in terms of service reliability, an enjoyable customer experience, and an unwavering dedication to public and workplace safety. Liberty Utilities currently operates in Arizona, Arkansas, California, Georgia, Illinois, Iowa, Kansas, Massachusetts, Missouri, Montana, New Hampshire, Oklahoma and Texas. For more information, please visit www.LibertyUtilities.com.